Customer Experience Center

The Panasonic Corporate Brand exhibition is more than just a display of the Panasonic product portfolio. It focuses on three pillars: culture, sports and education, and showcases Panasonic's latest technology, the smart society 5.0, and the Olympic and Paralympic Games.

Walking through the CXC, you will experience the uniqueness and symbiosis of Panasonic products from different companies. Through videos and artifacts in the Corporate Brand exhibition, the Panasonic slogan "A Better Life, A Better World", comes to life.Corporate

Are you ready to explore tomorrow's digital home, right now?

The Internet of Things (IoT) connects and controls a wide range of home solutions over a network.

With the simple approach "your home is your life and the money you invest into it," you can learn how living costs can easily be reduced by the Panasonic Industry Europe's smart home solutions.

The Home IoT corner in the Customer Experience Center (CXC) inside the Panasonic Campus Munich is the place where you can get an insight into the interconnected products and technologies from Panasonic competencies.

In the Co-Creation corner thinking out-of-the-box comes together to develop ideas and create innovation.

This new hub is the place to apply concepts together with strategies, design thinking and open innovation methods. During workshops challenges will be presented to filter the options, scout for alternatives, define a marketable goal, realize a prototype, and ultimately rework the prototype to develop a finished solution that is ready for roll-out.

This is the place where interdisciplinary ideas are coming to life.

Experience Panasonic solutions optimizing instore operations and enhancing customer experiences.

Enter the concept store through a facial recognition check-in point for a contactless registration, allowing also for contactless payments.

Get a glimps of Panasonic electronic shelve labels including necessary information about ingredients, such as allergens or the country of origin, on plastic LED labels additionally allowing for pricing and much more.

With the relay, Enovates has a component it knows is dedicated to its own end product. After all, Panasonic Industry announced Enovates the arrival of the relay. And asked Stijn and his colleagues for their input. Would the relay already work optimally for them like this? Or was there perhaps still a modification needed somewhere? Both parties exchanged information and knowledge, started working with samples and tests and shared their findings. After which, partly thanks to Enovates' input, a relay was developed that optimally meets the needs of the EV market.

Like Stijn, Luc Aalders, Sales & Business Development manager at Panasonic Industry, also looks back on the project with satisfaction. "This is exactly what we are all about. More than ever, we look at the market first and only then start developing a product. That is also how it went with this relay. We knew the needs at EV companies, and as Panasonic we are closely involved in product standardisation. That knowledge comes together in this relay, combined with input from our customers."

Talking about that partnership: it's the role that Panasonic Industry likes to play as your committed enabler, according to Luc: "We stand next to the customer, so to speak, and enter into a project together very consciously. And with our service, we offer a customer not only a product, but especially a piece of Panasonic. This is why we inform our customers about future developments. We share our roadmap, and are transparent about what we are doing."
The latter may sound self-evident, Stijn believes, although practice often shows otherwise. "By no means all suppliers are like this. That makes this cooperation rather special." The same applies vice versa, Luc stresses, "Enovates is equally open towards us. The information really comes from both sides, meant to arrive at the best solution together. Simply, being honest with each other: in the end, it's as simple as it is effective."