Flexible maintenance option concept
Panasonic offers comprehensive maintenance options: from primary maintenance to bolt-on options according to individual demands, flexible warranty extensions, price cap options to machine option bundles. With annual on-site service, Panasonic makes sure your chosen solution works as effectively as possible. That includes a 24/7 service hotline, inspection as well as the calibration of smart factory solutions. As part of our maintenance bolt-on options, our customers can choose from individual warranty extensions and even price cap rates. For total control of costs over the lifecycle, the TCO maintenance life plan covers a timespan of ten years with annual service (including calibration), head checker analysis and overhaul service.
Part of the maintenance benefits for software products are remote system health checks, software service fee reduction, and development prioritization. Even a license transfer service and free upgrade licenses are part of our maintenance service.