About us
Service for Robot & Welding
Maintenance
Problems requiring service are a rare exemption. However, if a component does need to be replaced, our customers will receive comprehensive help from our qualified experts at our Panasonic Service Center.
- Request service staff for maintenance (incl. spare parts)
- Service contracts
Please send us your e-mail:
Repair
Problems requiring service are a rare exemption. However, if a component does need to be replaced, our customers will receive comprehensive help from our qualified experts at our Panasonic Service Center.
- Request service staff for repair (incl. spare parts)
Please send us your e-mail:
Electrical safety inspection and validation
European law requires companies to maintain electric equipment. We will provide you with the necessary support: Electrical safety inspection & validation.
- Visual inspection
- Electric testing
- Functional testing
- Documentation
Please send us your e-mail:
Support / technical support
We offer a variety of service packages with maintenance options.
Panasonic Industry service agreements include a variety of services and run over a pre-defined period of time.
- Telephone support
- Fault and error messages
- Technical support
- Technical queries
Our 24h hotline
Phone: +49-2131-60899 420
- Direct contacts available 8:00 a.m. to 5:00 p.m.
- Emergencies 5:00 p.m. to 8:00 a.m.
Please send us your e-mail:
RetroFit / upgrade
Your robot is sustainably upgraded to the latest version. Important Panasonic components are replaced by experts ensuring that your generation G3 welding robot continues to operate reliably.
- Replacement of various motors
- Inspection of hose assembly and burner
- Software update
- Provision of collection and return shipment services
Please send us your e-mail:
Welding application
Our highly professional welding robots will help you to achieve a very high rate of flexibility and reliability. This is what we offer you:
- Small series production of up to 300 parts
- Max. part length of 100cm
- Programming support
- Welding program optimization
Please send us your e-meil:
Spare parts
We supply original Panasonic spare parts in the shortest amount of time. High plant availability help you to plan your productivity.
- Checking spare parts availability
- Repair processing
- Original Panasonic spare parts
Please send us your e-mail or give us a call:
Phone:+49-2131-60899 300
Find our service brochure here
| Name | File type | Size | Date | Language |
|---|---|---|---|---|
| Service Broschure Robot and Welding | Catalogue, Brochure | 5MB | 05.11.2020 | English |
| Service Broschuere Robot und Welding | Catalogue, Brochure | 5MB | 04.11.2020 | German |
